Ordering

Orders are normally delivered to your doorstep within 10 - 15 working days of the order being placed (this does not include Saturdays and Sundays), unless you wish to select the Express shipping option.

International orders are usually delivered within 20 working days. In remoter countries this can be longer.  Please note that all orders over $450 in value will be either sent via Tracked Airmail or Federal Express. We do not accept any liability whatsoever for delayed delivery caused by any third party.

We do not accept orders from persons under the age of 18.

If you have any problems with your order and wish to contact Skin Culture Customer Services please do so on the following number 1-800 378 7952 - USA (open 6 am – 12 pm New York time, Monday to Thursday) or email us at orders@skinculture.com or info@skinculture.com

If you want your goods to be sent to a PO Box we can only do so if you provide us with a contact number.